FAQ

What type of accommodation does Smart Comfort offer?

Smart Comfort offers 1-bedroom villa-style apartments with a private pool. The total area including the pool is 81sqm, featuring a lounge, kitchen, separate shower, and en-suite. Each apartment is fully furnished, air-conditioned, and equipped with ceiling fans.

What are the check-in and check-out times?

Check-in time is at 14:00, and check-out time is at 12:00 noon.

How can I book a room at the best available rate?

The best available rates can be found by booking directly through our official site.

What is the maximum occupancy for the suite?

The suite can accommodate up to 2 persons, with a king-size bed (180cm x 200cm).

What amenities are included in the suite?

The suite includes a king-size bed, working desk, wardrobe with room safe, access to toilet, shower, and terrace, blackout curtain, air-conditioning, ceiling fan, kitchen with appliances, private pool, terrace, living room with a flat TV, and a bathroom with separate toilet and shower.

What services do Smart Comfort Apartments offer?

Services include daily cleaning, fresh towels, linens change every 3 days, complimentary drinking water, a shopping bag, 24h staffed reception for various assistance, a small shop at reception, and safety features like a first aid kit and extinguisher.

What facilities and amenities are available?

Facilities include bathroom toiletries, food and drink equipment, comfort amenities like air conditioning and blackout curtains, safety and security features, entertainment options like free Wi-Fi and satellite channels, and various services for convenience such as daily housekeeping and luggage storage.

Are there any optional add-ons available?

Yes, optional add-ons include extra towel sets, rental bicycles, airport transport, selecting a specific unit, early check-in, and late check-out, with respective charges.

Is there parking available at Smart Comfort Apartments?

Yes, there is free parking available, but space is limited.

Can I drink tap water at the apartments?

No, tap water is not drinkable in Bali. However, 2 bottles of drinking water are provided daily.

What is the policy on linens and towels?

Linens are changed every 3 days, and guests are encouraged to participate in our eco-effort by reusing towels. Fresh towels are provided daily.

How can I make use of the 24-hour staffed reception?

Our 24-hour staffed reception is available for various services including food delivery, taxi calling, local information, scooter and car rentals, laundry service, and more. Feel free to ask for assistance at any time.